Frozen/Unresponsive Redmi Smartphone Fixes

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Dealing with a frozen or unresponsive Redmi smartphone can be frustrating. However, you can take steps to troubleshoot and resolve the issue. In this article, we’ll explore some fixes to try if your Redmi smartphone becomes frozen or unresponsive. By following these straightforward troubleshooting steps, you can often resolve the issue and restore your Redmi smartphone to normal functionality.

1. Force Restart:

If your Redmi smartphone becomes unresponsive, a force restart might provide a quick solution. Press and hold the power and volume down buttons together for approximately 10-15 seconds until the device restarts. This action can refresh the system, addressing any temporary glitches that may have caused the device to freeze.

2. Remove the Battery (If Possible):

This step can be helpful if your Redmi smartphone features a removable battery. Remove battery of your device for a few seconds and then reinsert it. Doing so can sometimes reset the device and resolve the issue. However, it’s important to note that many modern Redmi smartphones come with non-removable batteries, so this option may not be available for all users.

3. Charge the Device:

If your Redmi smartphone becomes frozen or unresponsive, it could be due to a drained battery. To troubleshoot, connect your device to a charger and let it charge for at least 15-20 minutes. After charging, try turning on the device again to see if it responds. This step may resolve the issue by providing the necessary power. However, if the problem persists, you may need to explore other troubleshooting methods such as force restarting the device or seeking professional assistance.

4. Boot into Safe Mode:

To troubleshoot, boot your Redmi smartphone into safe mode, which can help identify if a third-party app is causing the issue. To initiate this process, press and hold the power button until the power menu appears. Subsequently, press and hold the “Power Off” option until option to boot into safe mode is displayed. Once in safe mode, check if the device functions normally. If it does, it suggests that a third-party app is likely causing the problem.

5. Perform a Factory Reset:

If none of the above-mentioned steps resolve your issue, then you may toe to perform the factory reset on your Redmi smartphone. Keep in mind that none of the above steps resolve the issue with your Redmi smartphone; you may need to perform a factory reset. Keep in mind that this action will erase all data on your device, so it’s important to back up any important files before proceeding. 

To perform factory reset, go to phone > Backup & reset > Factory data reset. Follow the test to perform factory e instructions on the screen to initiate the reset process. Keep in your mind that a factory reset will erase all data on your device, so be sure to back up any important files before proceeding.

6. Seek Professional Assistance:

If your Redmi smartphone remains frozen or unresponsive despite attempting the above steps, it may indicate a hardware issue requiring professional attention. Contact Xiaomi customer support or visit an authorized service center like Fixo to have your device inspected and repaired by trained technicians. There professional technicians can accurately diagnose the problem and provide appropriate solutions to restore your device to working condition.


In conclusion, facing a frozen or unresponsive Redmi smartphone can be frustrating, but there are several troubleshooting steps that you can take to resolve the issue. From force restarting the device to booting into safe mode and then performing a factory reset, these methods can often restore your device to normal functionality. 

However, if the problem persists despite trying these steps, it may indicate that a more serious hardware issue requiring professional assistance. In such cases, contacting Xiaomi customer support or visiting an authorized service center is recommended to diagnose and repair the device. By following these steps and seeking professional help if needed, you can effectively address and resolve frozen or unresponsive Redmi smartphone issues.

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